We are committed to delivering your orders as quickly and efficiently as possible. This Shipping Policy outlines our procedures and guidelines for processing and shipping your orders.

 

 

Order Processing: All orders are processed within 1-7 business days (Monday through Friday). Orders placed on weekends or public holidays will be processed on the next business day.

Order Confirmation: You will receive an email confirmation once your order is processed and is ready for shipment.

 

 

Standard Shipping: Typically delivers within 5-20 business days, depending on your location.

Expedited Shipping: Available for an additional fee, delivering within 5-10 business days.

Overnight Shipping: Available for an additional fee, delivering the next business day (orders must be placed before 12 PM local time for same-day processing).

 

 

Shipping rates are calculated based on the weight of your order, destination, and selected shipping method. Rates will be displayed at checkout for your review before finalizing your purchase.

 

 

Free shipping countries: United States,United Kingdom, Germany, France, Italy, Spain, Netherlands, Finland, Belgium, Sweden, Portugal, Poland, Czech Republic, Austria, Greece, Luxembourg, Slovakia, Ireland, Hungary, Bulgaria, Lithuania, Latvia, Romania, Slovenia, Estonia, Croatia, United Arab Emirates, Malaysia, Indonesia

 

Need to pay logistics costs and tax countries: Mexico, Canada, Australia, Thailand, Pakistan, Vietnam, Philippines, Switzerland, Malta, Serbia, Norway, Chile, Montenegro, Panama, Paraguay, Peru, Uruguay, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Nicaragua, Israel, Japan, Iceland, South Korea, Guam, Papua New Guinea, India, New Zealand, Guernsey, Liechtenstein, Jersey, San Marino, Gibraltar, Andorra, Albania, Antigua, Argentina, Bahamas, Bermuda, Brazil, Colombia, Costa Rica, Côte d’Ivoire, Martinique, Panama, Peru, Trinidad and Tobago, Uruguay, Venezuela, Nigeria, South Africa, New Caledonia, Kuwait, Kenya, Mauritius, Moldova, Botswana, Mozambique, Morocco, Bolivia, Puerto Rico

 

 

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order status through the provided link.

 

 

While we strive to meet our shipping estimates, unforeseen circumstances such as carrier delays or inclement weather may affect delivery times. We appreciate your patience and understanding.

 

 

Please ensure that your shipping address is accurate and complete. We are not responsible for lost or delayed shipments due to incorrect or incomplete address information provided at checkout.

 

 

If you encounter any issues with your order, such as damaged items or incorrect shipments, please contact our customer service team within 7 days of receiving your order. We will assist you in resolving the issue promptly.

 

 

For any questions regarding our shipping policy or to inquire about your order, please contact our customer service team at:

 

Email: info@vapeshaven.com

Thank you for shopping with us! We look forward to serving you.