By purchasing or ordering the products sold on our website, you agree to be bound by the terms and conditions set out below. Before placing your order, if you have any questions relating to these terms please contact us via email at info@vapeshaven.com.

We may change the terms that govern your use of our site. By using our site, you agree to follow our Terms & Conditions of Sale and any such changes. We reserve the right, in our sole discretion, to revise and modify these terms of service from time to time.

These terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of us which is not set out in these terms and that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in these terms.

WARNING: Products sold on our site contain nicotine, a poisonous and addictive substance. Products sold on this site are only intended for committed smokers of legal smoking age and not by non-smokers, children, women who are pregnant or may become pregnant or any person with an elevated risk of, or preexisting condition of, any medical condition which includes, but is not limited to, heart disease, diabetes, high blood pressure or asthma.

Information About Us and How to Contact Us
You can contact us by telephoning our customer service team by writing to us at info@vapeshaven.com.

When we use the words “writing” or “written” in these terms, this also includes emails.

Our Contract With You
Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us.

If we are unable to accept your order, we will inform you of this in writing and will not charge you. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonable plan for, because a credit reference we have obtained for you does not meet our minimum requirements, because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified.

We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.This website is for the promotion of our products around the world.

The Products
All products in our website are genuine.The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.

The packaging of the product may vary from that shown in images on our website.
Some of the product descriptions on our website are provided by the manufacturers, and not by us. To the extent permitted by law, we shall not be liable for any product descriptions displayed on our website or otherwise that are prepared by the manufacturers or other third parties.

Rights To Make Changes
If you wish to make a change to your order, please contact us and we will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply, or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.

We reserve the right to modify the price or the content or withdraw, temporarily or permanently, some or all of the products available (a) to reflect changes in relevant laws and regulatory requirements, and (b) to implement minor technical adjustments and improvements, for example to address a security threat.

We also reserve the right to change or add to these terms from time to time.

Unless you have placed an order for any products by the time such a change takes effect, we shall not be obliged to give you notice of any such modification or withdrawal.

From time to time we may also have to make changes in the specification of any of our products, but we will endeavour to ensure that such changes do not reduce the quality or performance.

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